Caroline

I embarked on my administrative journey way back when typewriters were the norm and Pitman's New Era shorthand was the coveted skill for any aspiring secretary. Sadly, those skills have become somewhat obsolete in today's digital world, and much like riding a bike, if you don't use it, you lose it!

I've dedicated a significant portion of my life to the administrative field, having spent many years honing my skills within the Local Government sector. Over time, I've actively sought to expand my knowledge and expertise by acquiring additional qualifications, including an NVQ Level 2 in Customer Service, an NVQ Level 3 in Business Administration, and NEBS Supervisory Management Training.

Joining The Grove Practice almost 8 years ago was undoubtedly a turning point in my career. I initially started full-time on Reception, where I gained valuable experience interacting with patients and managing the front desk. Eventually, I transitioned into an Administrative role, which has proven to be a perfect fit for my skills and interests. Although I thoroughly enjoy the administrative side of things, I'm always happy to lend a hand in reception when needed, as it allows me to maintain my connection with patients and the day-to-day operations of the practice.

Outside of work, my family is my top priority. I also find great joy in volunteering at a local school, where I have the opportunity to listen to children read and share their stories. It's incredibly rewarding to witness their progress and enthusiasm for learning. In my leisure time, I enjoy staying active by playing badminton and lawn bowls. Recently, I've also discovered the joys of chair aerobics, which, despite its seemingly gentle nature, can be quite challenging! And of course, I never turn down a delicious Indian meal.